Calificación basada en 976 comentarios contrastados
3,6 Limpieza de la habitación
3,4 Servicio y personal
3,6 Comodidad de la habitación
3,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 20 abr. 2024
Lo que no me gusta es que hay que pagar por el estacionamiento aparte
Comentario de la dirección del hotel
22 abr. 2024 por General Manager, la dirección del hotel
Dear Merly, Thanks so much for taking the time to leave a review about your stay at Best Western Atlantic Beach Resort. We are pleased that we met most of your expectations! While there is limited parking available in this area, we do work to keep our costs at a minimum and competitively priced. We are always seeking to improve our guest experience; therefore, we are grateful for every comment. It would be an honor to host you again should your travels bring you back to the area.Barbara RomanoGeneral Manager
por un viajero real
Publicado el 25 mar. 2024
Comentario de la dirección del hotel
27 mar. 2024 por General Manager, la dirección del hotel
Dear Anita, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Best Western Atlantic Beach Resort. We hope to have the pleasure of doing so again on your next visit to the area.Barbara Romano,General Manager
por un viajero real
Publicado el 11 mar. 2024
The hotel staff weren’t helpful at all, and it is impossible to reach out the hotel by phone. Simply there is no phone in that reception !!! Unbelievable. However the hotel has a good location and the beach Is very nice
Comentario de la dirección del hotel
13 mar. 2024 por General Manager, la dirección del hotel
Dear Ailema, Thank you for your review. Your comments about our beach location are appreciated; however, we sincerely apologize for the lack of response to your phone calls and understand the frustration caused by this. We will address this appropriately to ensure better availability and responsiveness in the future. We are also sorry for the service issues you encountered during your stay. Your feedback is invaluable to us, and we are committed to improving our performance as we always strive to exceed our guests' expectations. We are grateful for your patience, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience we are known for.Barbara Romano,General Manager
por un viajero real
Publicado el 10 mar. 2024
Este hotel lo recomiendo porque tiene todo cerca y está frente a la playa también puede montar en bicicleta a la hora q quiera sin miedo estuve ahí y los empleados son muy complacientes y las habitaciones súper limpia todo todo muy bien tiene la farmacia cvs al frente q vende de todo hasta bebida lo único q le cambiaria es q pusieran microondas por favor porque así uno calienta las comida q uno no pueda comer en el momento gracias pero después lo demás muy excelente lo recomiendo
Comentario de la dirección del hotel
11 mar. 2024 por General Manager, la dirección del hotel
Dear Ana, Thank you for choosing Best Western Atlantic Beach Resort and for your excellent review of our resort! We are delighted you enjoyed our convenient location between South Beach and North Miami Beach as well as spotless accommodations. We appreciate you mentioning the attentive service from our friendly associatess. Having said that, we have taken additional note of your comments regarding the microwave as we strive to improve our guest experience. Thank you once more for your recommendation to future travelers, and we look forward to your next visit.Barbara Romano.General Manager
por un viajero real
Publicado el 9 mar. 2024
Comentario de la dirección del hotel
11 mar. 2024 por General Manager, la dirección del hotel
Dear Claudio, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay was not perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way.Barbara Romano,General Manager
por un viajero real desde Culiacan
Publicado el 11 feb. 2024
Excelente ubicación a pie de playa. Lugares muy cerca. Para compras para comer y para ir a la playa. El hotel tiene excelentes vistas al mar y una pequeña alberca climatizada.
Comentario de la dirección del hotel
13 feb. 2024 por General Manager, la dirección del hotel
Dear Edgar, Thank you for choosing to stay at Best Western Atlantic Beach Resort and for the review. We are pleased to know we exceeded your expectations and appreciate you mentioning our ideal location, fantastic views, and relaxing heated pool. It was a pleasure having you here, and we look forward to welcoming you again.Barbara Romano,General Manager
por un viajero real
Publicado el 8 ene. 2024
No hay estacionamiento y el desayuno lo sentí un poco caro
Comentario de la dirección del hotel
9 ene. 2024 por General Manager, la dirección del hotel
Dear Ms. Elena, Thank you for taking the time to review your recent stay at Best Western Atlantic Beach Resort. We are truly sorry for not meeting your expectations with our amenities. We have taken note of your comments as we are continually striving for ways to improve. We appreciate your patience and look forward to welcoming you again.Barbara Romano,General Manager
por un viajero real
Publicado el 30 dic. 2023
Comentario de la dirección del hotel
31 dic. 2023 por General Manager, la dirección del hotel
Dear Gladis, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Barbara RomanoGeneral Manager
por un viajero real
Publicado el 28 dic. 2023 en Hotels
Comentario de la dirección del hotel
29 dic. 2023 por General Manager, la dirección del hotel
Dear Luis, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Best Western Atlantic Beach Resort. We hope to have the pleasure of doing so again on your next visit to the area. Happy Holidays and Happy New Year!Barbara Romano,General Manager
por un viajero real
Publicado el 10 dic. 2023 en Hotels
Comentario de la dirección del hotel
12 dic. 2023 por Barbara Romano General Manager, la dirección del hotel
Dear Jovanni, Thank you for your rating regarding your recent stay. Our staff strives to ensure an exceptional experience for each guest. Therefore, we are very sorry for not meeting these expectations. We hope you will give us another opportunity to show you our hospitality and to prove that we truly value your patronage.Barbara RomanoGeneral Manager
