Calificación basada en 980 comentarios contrastados
4,7 Limpieza de la habitación
4,5 Servicio y personal
4,7 Comodidad de la habitación
4,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 4 mar. 2024
Las instalaciones y cordialidad, aseo y servicio es excelente, le apuntaría a mejorar un poco la comida.
Comentario de la dirección del hotel
5 mar. 2024 por Mauricio Miguelena, la dirección del hotel
Dear Katheryne, Thank you for taking the time to leave a review about your recent stay at 1 Hotel South Beach. We are delighted to hear that you found our facilities to be excellent and our team to be friendly and attentive to your needs. They take great pride in providing exceptional service to all our guests, and it is always rewarding to receive such positive feedback.We would also like to thank you for highlighting our cleanliness, as we believe that a clean and hygienic environment is crucial for our guests' comfort and well-being. Our housekeeping team works tirelessly to maintain the highest standards of cleanliness throughout the hotel.We appreciate your honest feedback regarding the food on our property, and we apologize if it did not meet your expectations. We always strive to offer a diverse and delicious menu to cater to the different tastes of our guests. Please be assured that we will take your feedback into consideration and work on improving the quality of our food.Once again, thank you for choosing to stay with us and for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards, Mauricio Miguelena, General Manager
por un viajero real
Publicado el 5 jul. 2023
Comentario de la dirección del hotel
26 jul. 2023 por Mauricio Miguelena , la dirección del hotel
Dear Hector, A perfect 5-star rating! Wow! We can't tell you how much this means to me and our team! Our team takes great pride in the level of service and attention to detail that we provide our guests, and we are very happy to read this was extremely evident during your stay.Thank you,Mauricio Miguelena, Resort Manager
por un viajero real
Publicado el 29 abr. 2023 en Hotels
Bonito Hotel el precio es alto en general buena calidad
Comentario de la dirección del hotel
29 abr. 2023 por David, la dirección del hotel
Buenos dias Marcos, Muchas gracias port us buenos comentarios.Los esperamos nuevamente!
por un viajero real
Publicado el 11 abr. 2023
Comentario de la dirección del hotel
1 may. 2023 por Celesse, la dirección del hotel
Thank you for your feedback, we are glad you enjoyed the hotels facilities and hope to welcome you back soon!
por un viajero real
Publicado el 26 mar. 2023 en Hotels
Comentario de la dirección del hotel
27 mar. 2023 por Mauricio Miguelena, Resort Manager , la dirección del hotel
Dear Mr. Alejandro, Thank you for the perfect score! We hope you are able to come back and visit us soon!Sincerely,
por un viajero real
Publicado el 19 ene. 2023 en Hotels
Comentario de la dirección del hotel
20 ene. 2023 por David, la dirección del hotel
Good Afternoon,Thank you for taking the time to leave us a 5 Star Review.
por un viajero real
Publicado el 24 jul. 2022
Demasiada gente, ruidoso
Comentario de la dirección del hotel
24 jul. 2022 por Reservations, la dirección del hotel
Thank you for your feedback. We will be addressing your concerns.
por un viajero real
Publicado el 1 jul. 2022
Mal servicio de limpieza, todo lo demas bien.
Comentario de la dirección del hotel
1 jul. 2022 por Reservations, la dirección del hotel
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
por un viajero real
Publicado el 20 jun. 2022
por un viajero real
Publicado el 20 jun. 2022
Perfect
Comentario de la dirección del hotel
22 jun. 2022 por Michelle, la dirección del hotel
Dear 1 Hotel Guest,
Thank you for your recent exceptional review regarding your stay at 1 Hotel South Beach. We are delighted to learn you had an excellent experience with us and enjoyed the hotel amenities during your stay. We look forward to welcoming you back for another incredible stay soon.
Kind Regards,
1 Hotel South Beach Management
