2/10 Horrible
Sean W.
3 de sept de 2023
Aspectos negativos: Limpieza
Damp/Mouldy
Damp was the first thing you could smell when you opened the door. There was a dehumidifier in the living room that was full and had cut out. There was damp/mould in all the downstairs rooms. The Gite manager admitted this was an ongoing problem. The place itself was filthy, the dining room table was sticky, there was mould in the cooker and every corner and crevice had not seen a cloth in a longtime. VRBO Did not help us and don’t deem damp as a health issue and are still not helping us. We had to book alternative accommodation ourselves which they said they would reimburse us for, the email we have to reply to is not monitored anymore. The guestbook has pages ripped out take from that what you want. All in all the property was a major disappointment. VRBO Threatened that if we left the property no further help would be offered. We had to send photo evidence to prove the state of things. We sent the evidence and they accepted the issues. Then the next day they said it wasn’t enough. I told them I had video footage and could send it to them. They said no. VRBO BWC GUARANTEE ISNT WORTH THE PAPER IT IS WRITTEN ON. Sarah Jayne, thanks for ruining our holiday.
Sean W.
Se alojó 8 noches en agosto de 2023