Comentarios sobre piscina privada climatizada. Barbacoa, TV vía satélite, 5 dormitorios

Muchas gracias por sus comentarios, nos alegra que hayan disfrutado.

Olemme iloisia, että pidit siitä, on totta, että talossa ei ollut asutusta ennen saapumistasi. La Pradera de Melo on vanha kanarialainen talo. Meillä on muita nykyaikaisempia taloja, joissa on keskuslämmitys. Sähkön ongelmana oli yleinen sähkökatkos kaupungissa ja se kesti vain puolitoista tuntia. Pahoittelemme aiheutunutta vaivaa. Koska siellä on kaasuliesi, voit myös kokata, kun nämä asiat tapahtuvat.

Dear Urs, we have received your comments with interest; we have read them several times in order to fully understand your arguments and we have made the effort to empathize with them. However, we cannot do so. 1. The organized pickup of fruit by trucks at 06:00am is an absolute exception and by no means a day to day "modus operandi". 2. The house is well isolated and backward parking bleeping can perhaps be heard vaguely, if at all. In the pool area it is possible this can be heard but this is not where guests sleep. 3. We do not control public or private building works outside of our jurisdiction as we are sure you do not either in Switzerland. Having said that we showed empathy and our best will and made a gesture with you in the form of a rate concession for the inconvenience caused by third parties (only during 4 days); you did not accept this concession and pretended for us to pay you an unreasonable and unrealistic amount of money to buy your silence; that is what we catalogue as a "no go". We do not accept being bullied or blackmailed and therefore the moment you did not accept our goodwill and elegant gesture the concession prescribed. 4. Fortunately we do not control the climate here or anywhere else on the island. Tenerife is an island of microclimates where weather conditions can change rapidly and can also be very different within a short distance; the north of the island is lush, green and a feast for the eyes and this is due to the higher moisture levels in this part of the island. We are sorry you were disappointed about the weather conditions. 5. Puerto de la Cruz on the northern coast is a 10/15 minute drive from the Pradera de Melo. Hardly a world trip. Finally we would like to refer you to the comments, positive remarks and excellent valuations we have become for this property on the different accommodation platforms over time. On one platform we have 3 comments with 4* and 9 comments with 5 *. The property and guest satisfaction is consistently high as well as the management thereof. We see absolutely no grounds to continue messaging with you given the circumstances and of course wish you a wonderful stay in Tenerife whenever you decide to come back. Yours Sincerely. Irene Pieck

Vielen Dank für Ihre Bewertung. Wir freuen uns auf ein Wiedersehen.

Schön, dass es Ihnen bei uns gefallen hat. Wir freuen uns auf ein Wiedersehen.

Liebe Jennifer, vielen Dank für Ihre Bewertung, es freut uns sehr, dass es Ihnen gefallen hat. Sie waren auch wunderbare Gäste. Kurz vor Ihrem Aufenthalt ist etwas am Gerät für die Poolheizung kaputt gegangen und hat länger gedauert, bis das Ersatzteil ankam. Leider konnte es nicht mehr während Ihres Aufenthalts repariert werden. Nun ist diese aber wieder ok. Wir freuen uns auf ein Wiedersehen, beim nächsten Mal wird der Pool für Sie kostenlos geheizt ;-)