Publicado el 31 oct. 2023
It looked beautiful from the outside. Check-in was great and staff friendly. Inside, not so much. There was a BIG crack in the middle of our bathroom floor. Big enough to trip or stub your toe on. The shower was just nasty. Aside from also having cracks, it wasn't even clean. We skipped showering.
Comentario de la dirección del hotel
3 nov. 2023 por Manager, la dirección del hotel
Hello Stephany, We appreciate your compliments on our exterior and the positive check-in experience provided by our friendly staff. We apologize for any inconvenience caused by the crack in the bathroom floor and the cleanliness of the shower. We will share your feedback with our housekeeping team to ensure improvements are made. Thank you for bringing this to our attention.