Publicado el 23 feb. 2024
In the three days that I stayed, no one ever came to clean my room, everything was outrageously expensive.The refrigerator full of items is also very expensive with sensors, if you pick them up they charge you if you don't even have space to put a bottle of water to cool,
Comentario de la dirección del hotel
1 mar. 2024 por Guest Experience, la dirección del hotel
Dear Osiel,Thank you for taking the time to share your feedback with us. We apologize for the inconveniences you experienced during your stay. We strive to provide the highest quality of service and hearing such concerns prompts us to work even harder to ensure our guest's comfort. We'll make certain to take your comments into account so we can improve our services moving forward. Once again, we regret that your experience did not meet your expectations.