Calificación basada en 616 comentarios contrastados
4,6 Limpieza de la habitación
4,6 Servicio y personal
4,5 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 1 abr. 2024
The hotel was clean, the staff was friendly, most areas seemed updated. The hours for the pool and hot tub were reasonable. Our stay was quiet and comfortable. Most importantly, the beds were comfortable!
Comentario de la dirección del hotel
1 abr. 2024 por Mai Vang, la dirección del hotel
Hello Brenda, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
por un viajero real
Publicado el 30 mar. 2024
Clean room. Wonderful breakfast! Up to date accommodations.
Comentario de la dirección del hotel
31 mar. 2024 por Mai Vang, la dirección del hotel
Hello Shannon, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai Vang
por un viajero real
Publicado el 19 mar. 2024
Modern, clean, well kept hotel with an excellent breakfast, nice amenities (pool, gym, laundry), and helpful, friendly staff.
Comentario de la dirección del hotel
19 mar. 2024 por Mai Vang, la dirección del hotel
Hello Rachele, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.
por un viajero real
Publicado el 17 mar. 2024
Comentario de la dirección del hotel
8 abr. 2024 por Mai Vang, la dirección del hotel
Hello Melissa,Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best,Mai Vang
por un viajero real
Publicado el 2 mar. 2024
por un viajero real
Publicado el 26 feb. 2024
Comentario de la dirección del hotel
27 feb. 2024 por Mai Vang, la dirección del hotel
Hello Stephanie, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. We're sorry if you experienced any issues with your stay, and in the future ask that you please bring them to our attention so that we may have the opportunity to provide you a truly comfortable experience. We wish you a safe journey in all your future travels.Best, Mai V.Guest Service Manager
por un viajero real
Publicado el 24 feb. 2024
Clean and quiet. Bathroom door didn’t lock and lock was broken on inside room door
Comentario de la dirección del hotel
24 feb. 2024 por Mai Vang, la dirección del hotel
Hello Tammy, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future. Thank you for informing us about this issue in your room as we will work to improve our overall guest experience.Best, Mai V.Guest Service Manager
por un viajero real
Publicado el 17 ene. 2024
The air conditioning and heat would remain on wouldnt set all the time - so it either kept getting colder and colder or hotter and hotter. Looked like the “set” button was missing? Shower was dirty, hair on the towels, fridge had food smears, and sheets wouldn’t stay around the corners of the bed even when I tried to fix it.
Breakfast, whirlpool, and front desk staff were nice though.
Comentario de la dirección del hotel
17 ene. 2024 por Mai Vang, la dirección del hotel
Hello Haley, We wanted to take a moment to say thanks for the feedback on your recent stay here at our property. As a Hilton Honors member, you are among our most valued guests. We're sorry to see you experienced these issues with your stay and we appreciate you bringing them to our attention. Please do not hesitate to contact our staff about these issues as we would like the opportunity to make it right. We hope you will consider staying with us in the future if your travels should bring you back to our area.Best, Mai V.Guest Service Manager
por un viajero real
Publicado el 6 ene. 2024 en Hotels
Comentario de la dirección del hotel
9 ene. 2024 por Mai Vang, la dirección del hotel
Hello Jessie, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
por un viajero real
Publicado el 17 dic. 2023
Comentario de la dirección del hotel
17 dic. 2023 por Mai Vang, la dirección del hotel
Hello Joel, Our hotel would like to say thank you for your recent stay here and for the feedback on our property. We're glad to see you had a great experience and we hope you will consider staying with us in the future.Best, Mai V.Guest Service Manager
