Calificación basada en 408 comentarios contrastados
3,5 Limpieza de la habitación
3,8 Servicio y personal
3,6 Comodidad de la habitación
3,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 21 abr. 2024
Cleaning needs improvement, especially vacuuming. Otherwise pleasant.
Comentario de la dirección del hotel
24 abr. 2024 por sam, la dirección del hotel
hello brenda thank you for taking time to complete our online feedback form we appreciate your time and thank you for pointing out we will take look into it for sure thank you .
por un viajero real
Publicado el 15 abr. 2024
Comentario de la dirección del hotel
20 abr. 2024 por sam, la dirección del hotel
We apologize that you were unhappy with your stay, kevin. We will be reaching out to you directly regarding your concern please let us know in detail so we will make sure next time.it helps us to improve quality at econo lodge also thank you for taking time to complete our online survey form we appreciate your time .
por un viajero real
Publicado el 8 abr. 2024
Holes in walls, missing lock on the door, the towels in the bathroom were stained and torn, hot tub looked disgusting. No elevator. Staff was polite at least.
Comentario de la dirección del hotel
9 abr. 2024 por sam, la dirección del hotel
Dear Veraanne, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerelysam p Front Desk Associate Econo Lodge La Crosse
por un viajero real
Publicado el 24 mar. 2024
Comentario de la dirección del hotel
13 abr. 2024 por shan, la dirección del hotel
Dear ashley, Thank you for taking the time to complete our online survey regarding your stay,can you please elaborate the issue that helps us a lot because looks like you didn't show up looks like its NO SHOW and we received feedback so we need to know about this one closely please help us out .shan patel GM
por un viajero real
Publicado el 18 mar. 2024
Price.
Booked for Fri to Mon, told Thur hottub was open. Entire stay no hottub. Was the main reason we chose this place & price.
Comentario de la dirección del hotel
18 mar. 2024 por sam, la dirección del hotel
Dear AMY ,Thank you for sharing your experience with us on Expedia. We're delighted to hear that you had a pleasant stay , Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.also we are so sorry because hot tube was close on those days we will make sure its open next timeSincerely, Hotel Manager
por un viajero real
Publicado el 12 mar. 2024
We stay 1 night for the price was okay. The stuff was friendly.
Comentario de la dirección del hotel
12 mar. 2024 por sam patel, la dirección del hotel
Thank you so much for taking the time to give us a feedback . We are grateful for your feedback and appreciate that you chose our hotel for your stay, leticia,.We hope to have the opportunity to welcome you back again soon!
por un viajero real
Publicado el 5 feb. 2024
Staff was friendly. Hot tub was out of service.
Comentario de la dirección del hotel
5 feb. 2024 por sam patel, la dirección del hotel
Dear michele, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely, sam p,Front Desk Associate Econo Lodge La Crosse
por un viajero real
Publicado el 20 ene. 2024
Our heater didn’t work. It was so loud and so cold in our room we slept with our winter coats on
Comentario de la dirección del hotel
22 ene. 2024 por Kelly V., la dirección del hotel
Hello Angie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the heater in your room. Next time, please feel free to notify the front desk after about an hour of checking in if you feel like our heaters are not working properly. That way we can assist you and make things right. We want our guests to be as comfortable as possible. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse
por un viajero real
Publicado el 14 ene. 2024
I liked the price and the room i got was clean, tidy but cold, wasnt sure how to work temperature but they gave extra blankets. Breakfast was very small but they have a wafflemaker and its free so cant complain too much. They have a hot tub, but it was out of order when i was there. Overall best option for low cost on a short notice.
Comentario de la dirección del hotel
22 ene. 2024 por Kelly V., la dirección del hotel
Dear Julissa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse
por un viajero real
I liked it slot
Publicado el 3 dic. 2023 en HotelsI liked it.
Comentario de la dirección del hotel
18 dic. 2023 por Kelly V., la dirección del hotel
Dear Stuart, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Kelly V.Front Desk AssociateEcono Lodge La Crosse
