Banquet Staff need to be more coordinating specially in the event of full booking
Comentario de la dirección del hotel
21 may. 2019 por Binay Thakur , la dirección del hotel
Dear Guest,
Namaskar!
Thank you for reviewing your recent stay experience at The Pride Plaza Kolkata
It is our ‘constant endeavor to ensure that our guests are comfortable as soon as they walk-in. Upholding our commitment to provide a memorable experience with great service, I would like to request you to give us another opportunity to serve you once again, so that we can better your experience in areas we fell short in. and would also like to sincerely apologize for the inconvenience caused to you during your stay with us. We have taken a note of your feedback and having it investigated. Once again, thank you for your valued feedback. Your feedback helps us to improve and work towards excelling ourselves in achieving guests’ satisfaction. We look forward to serve you better at The Pride Plaza Kolkata!
Warm Regards,
Binay Thakur
Associate Vice President