Calificación basada en 180 comentarios contrastados
4,6 Limpieza de la habitación
4,5 Servicio y personal
4,3 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Hotel excelente
Publicado el 20 nov. 2016 en HotelsMi estancia fue excelente, el hotel es un hotel increíble, muy grande, el personal está de lo más pendiente en atender y satisfacer a todos los huéspedes.
Después de la cena, tienen cantante en vivo, que hace que la estancia sea súper romántica.
Si van de luna de miel o en ambiente familiar es el lugar perfecto para hospedarse
por un viajero real
Agradable hotel, cerca de la playa
Publicado el 4 nov. 2016 en HotelsHotel agradable, pero
Con bastante gente. No es un lugar apto para desconexión máxima. Es un resort similar al Caribe.
Debes pagar por líquidos consumidos, te dan opción para acceder a all inclusive en check in.
Punto a favor, en cocteles te dan tragos en vasos de vidrio y no plástico como se acostumbra en estos hoteles
Recomendado
en Todospor un viajero real desde Sevilla
Está bastante cerca de la maravillosa playa
Publicado el 6 oct. 2015
Pros: Silencio, piscina, excelente comida
Contras: Más opciones de traslado a la ciudad de Stone Town
Lugar: Inmejorable, justo en la playa, que era lo que buscábamos
Tras un fabuloso safari de Horizonte Paralelo, nos recomendaron este precioso hotel en la playa.
Fue un verdadero acierto para descansar y descubrir la isla en un bonito entorno, paseando por la playa a la vez que haciendo actividades locales y culturales.
No te lo pierdas.
por un viajero real
Publicado el 8 abr. 2024
good, not the best,limited food,,not very clean
por un viajero real
Publicado el 4 abr. 2024
Qualität der Speisen und Getränke nur durchschnittlich - vor allem für den gehobenen Preis. Personal zwar nett, aber oft auch sehr chaotisch. In der Umgebung ist rein gar nichts außer weiterer AI-Hotels. Dass sie abends ihre Heinz Ketchup Flaschen mit einem Kanister eines Billigketchups füllen, sagt einiges über das Hotel aus...
Comentario de la dirección del hotel
6 abr. 2024 por Javier Rodriguez, General Manager., la dirección del hotel
Dear Christian,Thank you for taking the time to share your feedback with us. We truly value all guest input as it helps us continually improve our services.Regarding your concerns about the quality of our food and drinks, please allow me to clarify. While we understand that tastes may vary, we assure you that we strive to maintain high standards in the selection and preparation of our culinary offerings. We source our ingredients carefully and our chefs, who are seasoned professionals with extensive experience, take great pride in their craft. Additionally, we have implemented measures to reduce plastic waste, including purchasing bulk bottles for condiments like ketchup. Rest assured, this does not compromise the quality of the product, as we remain committed to providing our guests with the best possible dining experience.We regret any inconvenience with the staff. Please know that we continuously work to provide thorough training and support to our team members to ensure efficient and attentive service.Regarding the surrounding area, we understand that our resort is situated in a secluded area with limited nearby attractions. However, we have created a comprehensive guest experience within our property, offering various amenities and activities to enhance your stay such as tribal dance shows, Maasai show, DJ-nights, Movie nights by the beach, pool dinners, beach dinners and so much more.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.Warm regards.
por un viajero real
Publicado el 1 abr. 2024
Uns hat es in der Anlage sehr gut gefallen, nur am Strand und der ja öffentlich ist hat man leider keine Ruhe. Sobald man aus der Hotelanlage den Strand betritt wird man von unzähligen Einheimischen bedrängt was zu kaufen. Also wer von schönen Spaziergängen am Strand träumt ist hier definitiv falsch.
Comentario de la dirección del hotel
2 abr. 2024 por Javier Rodriguez, la dirección del hotel
Dear Philipp,Thank you for sharing your feedback with us. We regret to read that your experience on the beach was not as peaceful as expected due to the presence of local vendors. While we strive to provide a serene and relaxing environment for our guests, we understand that the public beach area may attract vendors offering their goods and services.Please know that we are constantly working to find solutions to mitigate any disturbances caused by beach vendors. We have security measures in place, and our staff regularly patrols the beach area to ensure the comfort and safety of our guests. However, as the beach is public, we have limited control over the vendors' activities.We appreciate your understanding and hope that despite this inconvenience, you were still able to enjoy the other aspects of our resort. Should you have any further concerns or if there is anything else we can do to improve your experience, please do not hesitate to reach out to us.Best regards.
por un viajero real
Publicado el 22 mar. 2024
It far exceeded our expectations!
The staff are extremely friendly, always attentive and keen to fulfill every wish.
The choice of food is extensive and local specialities are the cherry on top pof the cake.
A lot of love and commitment is put into the events for the holidaymakers (dinner on the beach, dinner around the pool, music shows, sports activities and much more!
It was an absolute dream holiday!
Comentario de la dirección del hotel
22 mar. 2024 por Javier Rodriguez, la dirección del hotel
Dearest Denis,Thank you for your glowing review! We're thrilled to read that your experience far exceeded your expectations and that you enjoyed every aspect of your stay with us.Your kind words about our friendly and attentive staff, extensive food choices, and the variety of events and activities available are truly appreciated. We strive to create unforgettable experiences for our guests, and we're delighted that we succeeded in making your holiday an absolute dream.We look forward to welcoming you back for more memorable moments in the future.Warm regards,General manager.
por un viajero real
Publicado el 7 feb. 2024
por un viajero real
Publicado el 30 dic. 2023 en Hotels
por un viajero real
Publicado el 14 sept. 2023
Comentario de la dirección del hotel
15 sept. 2023 por Reda Sweed, General Manager, la dirección del hotel
Hi Janice, Thank you for leaving a rating. We seem to have fallen short as its 4 stars. Kindly let us know what we could have done to make it better.
