We booked 3 rooms with twin beds for each room. Even called and confirmed 2 days earlier. But when we checked in they did not have any rooms with twin beds. There answer was that this was the outside agency online booking and they can't do anything about it. All twin beds rooms are taken. One of the worst responses by the management.
Comentario de la dirección del hotel
9 ago. 2023 por Saurabh Gautam , la dirección del hotel
Dear Valued Guest , Thank you for choosing Ramada Kasauli for your recent stay , we have note the concern you have highlighted on your feedback and will take corrective measure for them same . Sincere apologies for the unconvinced caused. You should give us one more chance to serve you at Ramada Kasauli . Best Regards Saurabh Gautam Front office Manager