This is our second trip to this property. The grounds are unbeatable. But for the price NOT worth it. Not clean. Hard to find anyone for a clean towel or drink. Room not ready on arrival. Room way different than pictured. Food was good. Super disappointed. Won’t be back.
Comentario de la dirección del hotel
8 ago. 2023 por Grecotel La Riviera & Aqua Park , la dirección del hotel
Dear John,Thank you for taking the time to write and share your review regarding your recent stay at our hotel. We always aim to offer our guests a unique sense of personalized hospitality and accommodate any need and desire of them. On top of that, we are glad to see that you enjoyed our culinary options, however we regret to find out that your overall experience didn't fully meet your expectations. We assure you that we take your constructive comments under careful consideration and will be discussed with the management, with the aim of evolving our services and day-to-day operation.Once again, we would like to thank you for your comments and we hope to have the chance of welcoming you again soon to our hotel or any other Grecotel for a better stay. Best Regards,Andreas KafousiasHotel Manager