Comentario de la dirección del hotel
9 jul. 2019 por Manager, la dirección del hotel
Dear Guest,
Thank you very much for taking the time to provide a review of your recent stay at our aparthotel. We're delighted to find that you were able to rate most aspects of your stay highly.
As we are driven by our guest feedback, and our attempts to constantly improve our customer service, we value your feedback.
In regards to the fire alarm, we apologize for the inconvenience has been caused due to the fire alarm. In any event, we have to treat any fire alarm as a life-threatening situation and have to follow the procedure for guests health and safety.
We very much look forward to being able to welcome you again in the near future.
Kind regards,
Mohit