Calificación basada en 1.369 comentarios contrastados
3,0 Limpieza de la habitación
3,3 Servicio y personal
3,4 Comodidad de la habitación
2,9 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 6 abr. 2024
The hotel is very dirty! The rooms are old and in terrible conditions, they changed my room 2 times and the 2 were the same.
Comentario de la dirección del hotel
9 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Juan,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
por un viajero real
Publicado el 6 abr. 2024
Comentario de la dirección del hotel
9 abr. 2024 por Sophia CSR, la dirección del hotel
Hi Raul,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.
por un viajero real
Publicado el 14 mar. 2024
No smoking is good
Comentario de la dirección del hotel
15 mar. 2024 por Sophia CSR, la dirección del hotel
Hi Karen,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
por un viajero real
Publicado el 13 feb. 2024
Comentario de la dirección del hotel
15 feb. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
por un viajero real
Publicado el 13 feb. 2024
La televisión no servía, la nevera estaba dañada, la ducha no servía
Comentario de la dirección del hotel
13 feb. 2024 por Sophia CSR, la dirección del hotel
Hi Danny,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
por un viajero real
Publicado el 9 feb. 2024
Muy. Bueno
Comentario de la dirección del hotel
15 feb. 2024 por Sophia CSR, la dirección del hotel
Hi Carlos,A hearty thanks for your rating and review. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
por un viajero real
Publicado el 6 feb. 2024
Comentario de la dirección del hotel
7 feb. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
por un viajero real
Publicado el 12 ene. 2024
Comentario de la dirección del hotel
15 ene. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.
por un viajero real
Publicado el 17 dic. 2023
Comentario de la dirección del hotel
18 dic. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
por un viajero real
Publicado el 28 nov. 2023
Extremely deteriorated room smell of cigarette and. Excessive marijuana on TV never. He lit a few blankets and the breakfast was not pleasant.
Comentario de la dirección del hotel
30 nov. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,I am so sorry to hear about your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time to share this experience and for your valuable business.
