Calificación basada en 983 comentarios contrastados

4,0 sobre 5
El 93% de los huéspedes lo recomienda
4,2 Limpieza de la habitación
4,3 Servicio y personal
4,3 Comodidad de la habitación
4,0 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 26 feb. 2024
😍
Comentario de la dirección del hotel
27 feb. 2024 por GM, la dirección del hotel
Dear Ker, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, David Hicks GM
4 de 5
por un viajero real

Publicado el 9 ago. 2023
Muy bien
Comentario de la dirección del hotel
10 ago. 2023 por GM, la dirección del hotel
Dear Clara,Thank you for your high accolades! We loved hosting you and hope to see you in the near future. Best,David HicksGeneral Manager
5 de 5
por un viajero real

Publicado el 29 jul. 2023
Comentario de la dirección del hotel
21 ago. 2023 por Tyra, la dirección del hotel
Thank you for staying with us, please consider staying again for future stays!! Enjoy your week!
1 de 5
por un viajero real

Publicado el 27 ene. 2023
Comentario de la dirección del hotel
7 mar. 2023 por GM, la dirección del hotel
Dear Sara,Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again.Sincerely,David HicksGeneral Manager
4 de 5
por un viajero real desde Monterrey

Publicado el 25 ene. 2023
The service at the hotel was excellent, it hurts the attention of the shuttle driver to the airport, rude and without service. I hope they improve!
Comentario de la dirección del hotel
25 ene. 2023 por GM, la dirección del hotel
Dear Julio,We appreciate your choosing us and are glad that you enjoyed your visit and our service levels overall. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We hope to WOW on a return trip to our area.Best,David HicksGeneral Manager
5 de 5
por un viajero real

Este viajero dejó únicamente su puntuación Publicado el 31 jul. 2022 en Hotels
5 de 5
por un viajero real

Publicado el 12 may. 2021
T
Comentario de la dirección del hotel
13 may. 2021 por GM, la dirección del hotel
Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Hector Jeyakaran General Manager
5 de 5
por un viajero real

Publicado el 20 abr. 2024
It's very nice and clean
Comentario de la dirección del hotel
20 abr. 2024 por GM, la dirección del hotel
Dear JESSICA, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, David Hicks, GM
3 de 5
por un viajero real

Publicado el 15 abr. 2024
We stayed here April 2024 for the furniture market in High Point. We always know when we are in town for market ALL hotels jack prices up so this review has nothing to do with price. The staff was helpful and friendly especially guys working breakfast each morning as well as the bartender. My huge issue was this hotel should have been updated many years ago. entire hotel is very dated. There is almost no where to plug technology in room unless you are in bed. The furniture was even mis-matched, wall paper was coming off wall. We ate dinner first night at bar and breakfast each morning and food was good, just please before you stay here make sure you ask if they have remodeled, if not I would pass. One morning there were several homeless guys in lobby and eating breakfast buffet, we heard rumors at market that city done something with homeless population this market so they would not be bothering folks at market, I really hope #1 that city of HP did not put these homeless folks up in hotel that I was paying outrageous price for and #2 that Embassy did not allow HP to put them in their hotel. I will continue to stay at Embassy Suites but just not this one.
Comentario de la dirección del hotel
15 abr. 2024 por GM, la dirección del hotel
Dear Dale, It appears that there were some aspects of your stay that you found enjoyable, but we apologize for not fulfilling all of your expectations. We appreciate you taking the time to share your feedback with us, as it is valuable to us. We will use your comments to identify areas that require improvement, and we hope that you will give us another chance to provide you with an improved experience. Sincerely, David Hicks, GM
5 de 5
por un viajero real

Publicado el 7 abr. 2024
Staying here was a pleasant experience
Comentario de la dirección del hotel
8 abr. 2024 por GM, la dirección del hotel
Dear Glen, We are thrilled that we provided you with a pleasant experience. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, David Hicks, GM