Publicado el 7 oct. 2019
La ubicación, parada de autobús afuera, tranquilo, silencioso pero cerca de buenos restaurantes, buena vista, amplias habitaciones, los empleados de limpieza super amables. En la recepción hay una Gabrielle, que persona mas imposible de tratar. Hizo muy desagradable mi estancia y la de otros huéspedes por lo que vi, grosera. No entiendo que hace en atención al publico, Evitenla! Pero todos los trainees eran super amables y disponibles.
Comentario de la dirección del hotel
8 oct. 2019 por AVella, la dirección del hotel
Dear Guest,
Thank you for staying with us at Marina Hotel Corinthia Beach Resort and for your review. I am pleased that your overall experience was an enjoyable one. Our company offers extensive training programmes and we should never get customer service wrong. Unfortunately our colleague could have handled this better and we apologize for getting it wrong this time. Please be assured that this was an isolated occasion and definitely not intentional. We very much appreciate your compliments towards the rest of the team and we hope that we may one day have the pleasure of welcoming you and your family back to the Marina Hotel.
Sincerely,
Aaron Vella
Hotel Manager