Calificación basada en 959 comentarios contrastados
3,4 Limpieza de la habitación
3,7 Servicio y personal
3,6 Comodidad de la habitación
3,2 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 24 abr. 2024
El bufet malisimo
Comentario de la dirección del hotel
25 abr. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
por un viajero real
Publicado el 26 nov. 2023
bathroom exhaust fan didn't work, microwave defective, heating never worked.
Comentario de la dirección del hotel
28 nov. 2023 por Sophia CSR, la dirección del hotel
Hi Hugo,I'm sorry to hear that the amenities in your room were not functioning properly. We apologize for any inconvenience this may have caused during your stay. Our maintenance team has been informed and will promptly address the issue to ensure that future guests can enjoy a comfortable and pleasant experience. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.
por un viajero real
Publicado el 1 sept. 2023
I love it, I highly recommend it
Comentario de la dirección del hotel
2 sept. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. We are looking forward to hosting you again soon.
por un viajero real
Publicado el 29 dic. 2022
Out dated, old terrible.
Comentario de la dirección del hotel
31 dic. 2022 por Sophia CSR, la dirección del hotel
Hi Ismael,We are truly sorry for your recent experience with our hotel. The conditions that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.
por un viajero real
Publicado el 19 jun. 2022 en Hotels
Comentario de la dirección del hotel
22 jun. 2022 por Sophia CSR, la dirección del hotel
Dear Guest,
A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
por un viajero real
Publicado el 28 feb. 2022
Na
Comentario de la dirección del hotel
2 mar. 2022 por Sophia CSR, la dirección del hotel
Hi Viviana,
Thanks for sharing your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
por un viajero real
Publicado el 14 ene. 2022 en Hotels
Comentario de la dirección del hotel
16 ene. 2022 por Sophia CSR, la dirección del hotel
Hi Nohemi,
We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
por un viajero real
Publicado el 25 dic. 2021 en Hotels
Comentario de la dirección del hotel
27 dic. 2021 por Sophia CSR, la dirección del hotel
Hi Carlos,
We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
por un viajero real
Publicado el 14 dic. 2021
por un viajero real
Buen servicio y limpio
Publicado el 4 oct. 2021 en HotelsServicio gentil y amable
Comentario de la dirección del hotel
5 oct. 2021 por Sophia CSR, la dirección del hotel
Hi Clara,
Thank you for taking the time to share your feedback with us! We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
