Publicado el 12 feb. 2024
We didn’t even end up staying here! The front desk clerk gave us the wrong room and charged me for it, then refunded me but it was put on a hold. He was trying to recharged me 750! It was 1Am and I had my 4 children with me. He took my money then turned us away! No considerations taken, told me to take my receipts in case I wanted to take them to court or I could call the cops. Like what? he was soo inconsiderate and should not be a front desk staff. I would NEVER recommend this place to anyone.
Comentario de la dirección del hotel
15 feb. 2024 por S Wahl, la dirección del hotel
Chasity, we appreciate your feedback and regret to hear about your disappointing experience at our hotel. Please accept our sincerest apologies for any inconvenience you encountered during your stay. We take all feedback seriously and will use it to improve our services for future guests.