Calificación basada en 967 comentarios contrastados

4,6 sobre 5
4,8 Limpieza de la habitación
4,6 Servicio y personal
4,7 Comodidad de la habitación
4,7 Estado general del hotel
Opiniones contrastadas de Expedia
2 de 5
por un viajero real

Este viajero dejó únicamente su puntuación Publicado el 25 mar. 2024
5 de 5
por un viajero real

Publicado el 27 feb. 2024
Todo increíble
Comentario de la dirección del hotel
28 feb. 2024 por Guest Relations Team, la dirección del hotel
Dear Alejandra, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 26 feb. 2024
Una experiencia inolvidable el hotel super limpio los empleados re hacen sentir como wn casa el q limpiaba las habitaciones un amor trish exelente servicio y atenciones nos vemos pronto Atlantis
Comentario de la dirección del hotel
28 feb. 2024 por Guest Relations Team, la dirección del hotel
Dear Pedro, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 21 feb. 2024
Sencillamente espectacular
Comentario de la dirección del hotel
24 feb. 2024 por Guest Experience Team, la dirección del hotel
Dear Gerardo, I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 10 ene. 2024
Comentario de la dirección del hotel
8 feb. 2024 por Guest Relations Team, la dirección del hotel
Dear Guest, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
3 de 5
por un viajero real

Publicado el 4 ene. 2024 en Hotels
No tienen noción del servicio, reciben tanta gente que descuidaron el servicio, tuvimos cena en el No u y fue una experiencia terrible, tienes que pedir 3 veces cada cosa que quieres, en los bares nos corrian de muy mala forma y no iyefes llevarte tu vaso, es un hotel!, nada de ganas de volver
Comentario de la dirección del hotel
31 ene. 2024 por Guest Experience Team, la dirección del hotel
Dear Roman Omar, Thank you for making time and providing us with your feedback. We are sorry to hear that you were not completely satisfied with your experience. We attempted to reach you but we were unable to connect with you. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 8 dic. 2023
Todo está muy bonito
Comentario de la dirección del hotel
10 dic. 2023 por Guest Relations Team, la dirección del hotel
Dear Jorge, Thank you for appreciating the beauty of Atlantis, The Palm. We're thrilled that you found everything here to be beautiful. Your enjoyment means a lot to us, and we hope to welcome you back for more wonderful experiences in the future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 9 nov. 2023 en Hotels
Comentario de la dirección del hotel
24 nov. 2023 por Guest Relations Team, la dirección del hotel
Dear Juan, thank you for the perfect rating. We are pleased to learn that were able to meet your expectations. We hope that we can welcome you back soon at Atlantis the Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
5 de 5
por un viajero real

Publicado el 21 oct. 2023 en Hotels
Comentario de la dirección del hotel
23 oct. 2023 por Kym Barter, General Manager Atlantis the Palm , la dirección del hotel
Dear Guest, Thank you for giving us a 5-star review online. We sincerely appreciate the time that you had taken to leave a good rating and we truly hope to welcome you back again at Atlantis The Palm. Best regards,
5 de 5
por un viajero real desde Brooklyn

Publicado el 1 sept. 2023
Staying at this hotel is a dream come true, the attention of the staff, the immensity of this hotel, the number of restaurants, they have so many things to do inside the hotel, the cleaning people, the service is incomparable, they make you feel like you could return to royalty Thank you Atlantis
Comentario de la dirección del hotel
2 sept. 2023 por Guest Relations Team Atlantis, The Palm, la dirección del hotel
Dear Paola,Thank you for choosing Atlantis, The Palm and for your feedback. We are so thankful for your kind words about your stay being a dream come true.We are delighted to hear that you enjoyed the attention of our staff, the immensity of our hotel, the variety of restaurants, and the multitude of activities available. We strive to provide an incomparable level of service, and it brings us joy to know that we made you feel like royalty.Thank you for choosing Atlantis, The Palm. We hope to have the pleasure of welcoming you back soon for another extraordinary experience.Best regards,