Still Coming Out From Behind the Iron Curtain
Publicado el 4 nov. 2023 en Hotels
Exceedingly low toilet and a perilously high step into and out of the tub to shower. We're in our 70's and it simply felt unsafe. Also, the room service and restaurant were nowhere close to five star. Contact with room service was dicey and needlessly complex, and the restaurant had very limited choices.
Comentario de la dirección del hotel
6 nov. 2023 por Gewandhaus Dresden Autograph Collection, la dirección del hotel
Dear John,thank you for your feedback.We are really sorry to hear that your stay was not as you expected.The most of our rooms have a bathtub but we also offer rooms with a shower in the standard categorie. We are willed to offer a shower room if the guests tell us that the bathtub isnot working. We already note that you prefer a shower.Our restaurant dont offer that many choices because we are focused on quality not quantitie.That the order process was to complex is a good thing to know. We are willed to improve our service all the time.For further questions do not hesitate to contact us.Best regardsYour Gewandhaus Team