Calificación basada en 375 comentarios contrastados

4,0 sobre 5
El 86% de los huéspedes lo recomienda
4,1 Limpieza de la habitación
4,2 Servicio y personal
4,1 Comodidad de la habitación
3,9 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un cliente real

Publicado el 06-dic-2017 en Hotels
Comentario de la dirección del hotel
08-dic-2017
Dear Guest, it was our pleasure to have you as our Guest in our hotel. Thank you for your review and we are looking forward to welcome you soon. Sincerely,
1 de 5
por Roberto

Publicado el 14-mar-2016 en Hotels
Bad. I will not go again. Internet works terrible. It's noisy area. Couldn't take good rest. Not recomended at all.
Comentario de la dirección del hotel
21-jun-2016 por Philippe, la dirección del hotel
We are truly sorry for the inconvenience we may have caused you. The internet issue was beyond our control as our provider had to resolve an issue with their servers. Thank you very much for staying at Y2 Residence Hotel and for sharing your experience. We are looking forward to welcome you back soon. Sincerely, The General Manager
4 de 5
por un cliente real desde japan

Publicado el 28-ago-2019
清潔で部屋も広くスタッフの対応も良くとても快適に過ごせました。
Comentario de la dirección del hotel
31-ago-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your good comments. We are looking forward to welcoming you again in the near future. Best Regards, Urs Wuthrich General Manager
4 de 5
por un cliente real

Publicado el 27-ago-2019
Big and spacious . Overall it was good but faint smell from the plumbing
Comentario de la dirección del hotel
29-ago-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your comments and good rating. We apologize for the inconvenience, allow me to further investigate. We look forward to welcoming you again in the near future. Best Regards, Urs Wuthrich General Manager
4 de 5
por un cliente real desde 大阪

Publicado el 24-ago-2019
エレベーターが2基しかないので少し不便です。
Comentario de la dirección del hotel
27-ago-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your comments. We are also challenged with only 3 elevators serving a 21storey building. We apologize for the inconvenience. Best Regards, Urs Wuthrich General Manager
5 de 5
por un cliente real

Publicado el 12-ago-2019
very accommodating.I will recommend it to other travelers
Comentario de la dirección del hotel
13-ago-2019 por Urs, la dirección del hotel
Dear Guest, We are glad that you enjoyed your stay. We look forward to welcoming you again in the future. Best Regards, Urs Wuthrich General Manager
3 de 5
por un cliente real desde Tokyo

Publicado el 12-ago-2019
良い点はスーパー、小さなモールが近いこと。 悪い点は、エレベーター遅い(従業員が利用していること多数)、クローゼットから蟻発生(ポーチにたかられた為、ポーチは捨てました)、廊下がうるさい(夜中特に)、渋滞のひどい地域でタクシー捕まらない(ロビーで1時間待ちました) など。初めてのフィリピンだったので、何も分からずここにしましたが、次回は違うところにすると思います。
Comentario de la dirección del hotel
14-ago-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your comments. We will look into your concerns and will investigate as necessary. We apologize for the inconveniences during your stay. Best Regards, Urs Wuthrich General Manager
4 de 5
por un cliente real

Publicado el 06-ago-2019
Accessibilty, considerable rates, courteous staff members
Comentario de la dirección del hotel
07-ago-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your good comments and rating which are well appreciated. We look forward to welcoming you again in the near future. Best Regards, Urs Wuthrich General Manager
5 de 5
por un cliente real

Publicado el 16-jul-2019
The staff are ready to assist and they are very friendly. The rooms are clean, and I give credit to the staff cleaning the rooms. Overall, I’m very satisfied and would definitely stay there again.
Comentario de la dirección del hotel
16-jul-2019 por Mitchy Rose Tolentino, la dirección del hotel
Dear Guest Greetings! Thank you for taking out time to share the valuable feedback of your stay at our property. We are delighted to learn that you had a memorable stay with us. It is so inspiring for us to see that our guests have had a beautiful stay which in itself is the biggest recognition for all the efforts we put in. We have shared your wonderful feedback with the whole team. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Kind regards,
1 de 5
por un cliente real desde Hong Kong

Publicado el 30-jun-2019
These guys are joke I booked a studio for my client and for me a double bed room THE MOST EXPENSIVE until now 5:35pm the room is not ready they making excuses that cleaning i.e. total rubbish
Comentario de la dirección del hotel
02-jul-2019 por Urs, la dirección del hotel
Dear Guest, Thank you for your comments. We apologize for the inconvenience during your check in. We will ensure to improve this procedure to avoid it from happening again with other clients. Best Regards, Urs Wuthrich General Manager