Smelly, run down and old
Publicado el 5 may. 2021 en Hotels
If you are a non- smoker, DO NOT stay here. We had a non-smoking room that smelled like a group of smokers were staying next door. There was a planter filled with cigarettes right outside our door. It was disgusting! The room was rough. Patched holes all over the walls and doors, no mirror above sink, shower handles/spout coming out of the wall and ROUGH towels. Our first night there, we were awakened at 3:30am by someone banging on the walls. It woke up the entire building and continued for several hours. The second night, people were partying loudly in the parking lot. Spend the extra $20-$30 a night and stay anywhere else.
Comentario de la dirección del hotel
8 may. 2021 por Manager, la dirección del hotel
I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.