Calificación basada en 959 comentarios contrastados
3,8 Limpieza de la habitación
3,9 Servicio y personal
4,0 Comodidad de la habitación
3,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 16 abr. 2024
Excelentr
Comentario de la dirección del hotel
22 abr. 2024 por Wingate, la dirección del hotel
Jorge, Thank you so much for your fantastic rating! We are thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another exceptional stay in the future. If you have any special requests or preferences for your next visit, please don't hesitate to let us know.
por un viajero real
Publicado el 15 oct. 2023
Comentario de la dirección del hotel
4 nov. 2023 por Mia, la dirección del hotel
Thank you for your review we really appreciate it and look forward to your next stay.
por un viajero real
Publicado el 20 sept. 2023
Comentario de la dirección del hotel
22 sept. 2023 por Dan , la dirección del hotel
I'm sorry you had experienced a bad stay well try to correct the mistake to ensure a better stay next time.
por un viajero real
Publicado el 8 ago. 2023 en Hotels
La persona que me atendió uff excelente!! Se saco un 100 ese señor
Comentario de la dirección del hotel
8 ago. 2023 por Dan , la dirección del hotel
Thanks for your review we really appreciate it and look forward to your next stay.
por un viajero real
Publicado el 5 ago. 2023
Comentario de la dirección del hotel
26 ago. 2023 por Dan , la dirección del hotel
Thank you we really appreciate your review and look forward to your next stay.
por un viajero real
Publicado el 20 jun. 2023
Solo las camas están en malas condiciones
Comentario de la dirección del hotel
22 jun. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for taking the time to leave us your valuable feedback and for giving us a 4-star rating. We appreciate your honesty and would like to apologize for the inconvenience you experienced with the beds during your stay. Please be assured that we take your feedback seriously, and we will address the issue with the beds immediately. We hope to have the opportunity to welcome you back in the future, where we can provide you with an improved experience.
por un viajero real
Publicado el 22 mar. 2023 en Hotels
Comentario de la dirección del hotel
24 mar. 2023 por Sophia CSR, la dirección del hotel
Hi Roberto,Thank you for the 10 out of 10 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.
por un viajero real
Publicado el 7 mar. 2023
Todo bien excepto por las camas, en muy malas condiciones, y las puertas del baño no servían en lo absoluto. Literal tenían huecos como de golpes
Comentario de la dirección del hotel
9 mar. 2023 por Sophia CSR, la dirección del hotel
Hi Cinthia,Thank you for staying with us. We value your business and appreciate you choosing us. However, We apologize for the inconvenience faced by you and never want our customers to have a bad experience. Our housekeeping team will use your feedback to address your concerns and improve their performance. We hope to serve you in the future.
por un viajero real
Publicado el 26 feb. 2023 en Hotels
Comentario de la dirección del hotel
28 feb. 2023 por Sophia CSR, la dirección del hotel
Hi Claudia,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
por un viajero real
Publicado el 20 feb. 2023
Comentario de la dirección del hotel
13 mar. 2023 por Sophia CSR, la dirección del hotel
Hi Alejandra,Thank you for the 4 out of 5 ratings. We will always ensure that we keep delighting you with our facilities and services. If you have any further feedback or suggestions regarding your stay, please write to us. Our Team always welcome our guest's ideas and suggestions. We assure you the best of our services at all times.
