Calificación basada en 12 comentarios contrastados
4,8 Limpieza de la habitación
4,5 Servicio y personal
4,6 Comodidad de la habitación
4,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
El hotel bien!! Ustedes pesimo
Publicado el 10 mar. 2019 en HotelsEl hotel está bien, lo que me soprende es que ustedes nos cobraron 120 cada noche y cuesta 73 !!! No vuelvo a usar su página
por un viajero real
Fantastic hotel
Publicado el 12 mar. 2018The staff at the hotel was very eager to please. I hesitated reviewing the hotel because the secret will be out- this is probably the best hotel I have stayed in since I have lived in Ecuador (2 years). Brand new, it's spotless. Breakfast was plentiful, as well as the parking. The incense as you enter from the garage is a nice touch.
Comentario de la dirección del hotel
24 mar. 2018 por ANGÉLICA, la dirección del hotel
A nombre del grupo de trabajo del Hotel San Agustín Plaza de la ciudad de Latacunga le damos las gracias, agradecemos recibir comentarios positivos, los cuales nos permiten comprometernos en mejorar día con día esperamos tenerlos nuevamente en nuestro establecimiento.
Saludos
por un viajero real
Publicado el 4 dic. 2023 en Hotels
por un viajero real desde Indio
Publicado el 24 jun. 2023
Such a great hotel with the most friendly and helpful staff!! The room was a decent size and the bed and pillows were extremely comfortable. The staff was incredibly responsive to our needs. We had a car on checking in and staff immediately opened up the secure garage to allow us to park. We felt completely safe leaving our car here. Also, the hair dryer attached to the bathroom wall was only working intermittently so I was given another one within 1 minute of reporting it.
Finally, the breakfast was good with fresh made-to-order eggs.
You should definitely stay here if your travels take you to Latacunga!!
Comentario de la dirección del hotel
25 jun. 2023 por Getting better, la dirección del hotel
Good afternoon Dear Miss JanineOn behalf of the Hotel San Agustin Plaza, we want to thank you for your comment and we are pleased that you enjoyed your stay in our facilities and we hope to have your presence again on your next trip.
por un viajero real
Good except a few things.
Publicado el 24 sept. 2022 en HotelsFor some reason, the toilet was partially clogged and they would not send anyone to fix it. We had to use the toilet in the room of other members of our group. Also there was trouble with the reservation, but they made up for it after several phone calls
Comentario de la dirección del hotel
24 sept. 2022 por Getting better, la dirección del hotel
Dear Rodney, we appreciate your suggestions to continue improving every day.Regarding your reservation, it was a group of more than 2 people, we assigned you 2 rooms for greater comfort and space for your rest.We reiterate that for a next visit all your suggestions will be resolved.
por un viajero real
Publicado el 16 nov. 2021 en Hotels
Comentario de la dirección del hotel
27 nov. 2021 por MEJORANDO, la dirección del hotel
Estimado Carlos.
Agradecemos su puntuación. Seguiremos mejorando frente a las sugerencias expuestas.
Saludos Cordiales,
Departamento de reservas
HOTEL SAN AGUSTÍN PLAZA
por un viajero real
Publicado el 11 ene. 2020
por un viajero real
Publicado el 15 ene. 2019
The hotel is very clean and has a modern upgrade, though the shower does not have good accessibility as the vanity is oversized for the bathroom and blocks access to the front half of the bathtub, minor unless you have mobility concerns.
I suspect this is a business hotel as the room was setup to accomodate, I was the only guest on a weekend and had the whole place to myself.
Comentario de la dirección del hotel
15 ene. 2019 por Oscar , la dirección del hotel
Thank you for your review, it´s an honor that you stayed with us.
Your review is important for us, to better everyday.
Regards.
por un viajero real
Great Value
Publicado el 28 oct. 2018 en HotelsTerrific service, and the hotel is in a good location away from the congestion of the town. The Continental Breakfast greatly exceeded out expectations, which included fruit, yogurt, eggs, granola, etc.
Safe parking inside their gate.
I would definitely stay here again
por un viajero real
Schoon, nieuw en fijn hotel
Publicado el 22 mar. 2018 en HotelsHet hotel verraste ons in positieve zin. Het was nieuw en alles was schoon en modern. Service was goed. Op zondag was er een ontbijtbuffet en op maandag werd er een vers ontbijt voor ons bereid. Dit was heerlijk en beter dan het buffet.
Comentario de la dirección del hotel
24 mar. 2018 por ANGÉLICA, la dirección del hotel
It will always be a pleasure to serve you, thank you for your comments we will take you into account.
regards
