Publicado el 26 dic. 2021
Es Cerca a todo, caminando solo 8m. No me gusto que la hora de checar era 3, llegamos a las 4 y las personas de limpieza estaban en el piso y nuestro cuarto no lo comenzaban a limpiar, nos dieron otro cuarto y son súper chiquitos, la cama llena todo el cuarto, el bańo es súper chiquito no te puedes mover adentro y la taza de bańo separada y mal olor.
Comentario de la dirección del hotel
26 dic. 2021 por Joanna / Front Office, la dirección del hotel
Good afternoon Miss Sandra,
Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,