Publicado el 12 abr. 2024
Rented the king business sweet with jacuzzis tub, the jacuzzi was great but the shower didn’t have a long enough curtain so naturally there was a lot of water on the bathroom floor. This suite had his and hers sinks however the one sink did not drain whatsoever. Also found a random item on the floor when I first entered the room, made me wonder if it was cleaned properly.
Comentario de la dirección del hotel
18 abr. 2024 por Cheryl - Front Desk Manager, la dirección del hotel
Dear Tessa, Thank you for reviewing us. We're thrilled to know that you loved the jacuzzi in your room. That being said, we're sorry for the cleanliness issue you encountered. We will share your feedback with our housekeeping team so that they can look into it. Thanks again for choosing us. We look forward to serving you better on your next visit.