Comentario de la dirección del hotel
18 oct. 2021 por MandyB, la dirección del hotel
I'm very sorry that you did not find our cleanliness to be up to standard. We contacted pest control and they came out the same day to take care of the room. He didn't find anything, but did treat the room for prevention. We have also reviewed our cleaning process with our team and work to continue to provide ongoing training for our entire team. Thank you for sharing your concerns. While not pleasant, they do help us make necessary changes.