Calificación basada en 1.207 comentarios contrastados
2,6 Limpieza de la habitación
3,1 Servicio y personal
2,6 Comodidad de la habitación
2,4 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real desde Yonkers
Publicado el 29 feb. 2024
La habitación estaba en muy mala condiciones, nada bonita
Comentario de la dirección del hotel
1 mar. 2024 por Sophia CSR, la dirección del hotel
Dear Guest,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
por un viajero real
Publicado el 29 feb. 2024
Comentario de la dirección del hotel
21 mar. 2024 por Sophia CSR, la dirección del hotel
Hi Estilos,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
por un viajero real
Publicado el 6 dic. 2023
El personal de la recepción es increíblemente amable solamente que las de limpiéza son muy groseras
Comentario de la dirección del hotel
9 dic. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We're delighted to hear that our reception staff made a positive impression on you. However, We apologize for any inconvenience caused by the behaviour of our cleaning staff and will address this issue promptly to ensure a consistently pleasant experience for all our guests. We appreciate your feedback and hope to welcome you back soon.
por un viajero real desde Marietta
Publicado el 27 nov. 2023
Comentario de la dirección del hotel
30 nov. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.
por un viajero real
Publicado el 27 nov. 2023
Solo que no tienen suficiente toallas papel y sabanas
Comentario de la dirección del hotel
28 nov. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel and will surely forward your valuable feedback to our team for improvements. I hope that we will impress you with exemplary service during future visits.
por un viajero real
Publicado el 12 nov. 2023
Demasiado sucio y ruidoso
Comentario de la dirección del hotel
13 nov. 2023 por Sophia CSR, la dirección del hotel
Hi Julio,Your business is very important to us and we value your feedback. We apologize for the inconvenience you faced. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
por un viajero real
Publicado el 24 oct. 2023
El hotel tiene una buena apariencia, solo que tendrían que fumigar y deberían colocar las personas que fuman en un lado y las que no fuman en otro.
Comentario de la dirección del hotel
2 nov. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Honest appreciation from our beloved guests and providing them with a comfortable stay is what we yearn for. Thank you for your suggestion and for helping us to understand our shortcomings for further improvisation. We are eager to see you again.
por un viajero real
Publicado el 14 oct. 2023
Horrible lugar
Comentario de la dirección del hotel
15 oct. 2023 por Sophia CSR, la dirección del hotel
Hi Mayra,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
por un viajero real
Publicado el 9 oct. 2023
Todo sucio, apestaba. Cucarachas, los mattress horribles. Solo estuvimos una noche. Cancelamos y nos fuimos. Esperando el desembolso del dinero que pagamos.
Comentario de la dirección del hotel
10 oct. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.
por un viajero real
Publicado el 23 sept. 2023
Comentario de la dirección del hotel
25 sept. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
