Calificación basada en 959 comentarios contrastados
2,8 Limpieza de la habitación
3,3 Servicio y personal
3,0 Comodidad de la habitación
2,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 7 abr. 2024
No tenían prácticamente nada de comer, pero el desayuno es lo peor, tanto para comer en la noche y desayunar fui al hotel del lado, un Radisson.
El app nunca cargó la reserva entonces no pude hablar con el hotel para que me recogieran, lo único que si funcionó es el transporte hacia el aeropuerto.
Comentario de la dirección del hotel
8 abr. 2024 por Customer Care Team, la dirección del hotel
Dear Jorge, we apologize for the inconvenience you experienced during your stay. It's disappointing to hear that the breakfast options were not to your satisfaction and that you had difficulty with your reservation and communication with the hotel. Your feedback regarding the breakfast and reservation process will be shared with the management team to ensure improvements are made. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please feel free to let us know. We value your feedback and hope to have the opportunity to better serve you in the future. Best Regards, Days InnCustomer Care Team
por un viajero real
Publicado el 3 ene. 2024
Comentario de la dirección del hotel
8 ene. 2024 por Customer Care Team, la dirección del hotel
Dear Maria, thank you so much for your valuable feedback. It gives us immense pleasure to understand that you were happy with your stay and we look forward to hosting you soon! Best Regards, Days InnCustomer Care Team
por un viajero real
Publicado el 21 nov. 2023
Excelente. Queda a minutos del aeropuerto por lo cual se escucha constantemente los aviones.
Comentario de la dirección del hotel
23 nov. 2023 por Customer Care Team, la dirección del hotel
Dear Lesly, we regret that the proximity to the airport resulted in noise disturbances from the planes, impacting your experience negatively. We understand how disruptive this can be, and we apologize for any inconvenience it caused during your stay. We appreciate your understanding and hope that despite this issue, you were able to find comfort and convenience during your time with us. If there's anything specific we can do to improve your experience or if you have any further suggestions, please feel free to share. Your feedback is valuable to us as we strive to enhance our guests' stay. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards, Days InnCustomer Care Team
por un viajero real
Publicado el 15 nov. 2023
Comentario de la dirección del hotel
16 nov. 2023 por Customer Care Team, la dirección del hotel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
por un viajero real desde Santa Tecla
Publicado el 24 sept. 2023
Comentario de la dirección del hotel
16 oct. 2023 por Customer Care Team, la dirección del hotel
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
por un viajero real
Publicado el 13 sept. 2023
Comentario de la dirección del hotel
14 sept. 2023 por Customer Care Team, la dirección del hotel
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
por un viajero real
Publicado el 8 sept. 2023 en Travelocity
Comentario de la dirección del hotel
2 oct. 2023 por Customer Care Team, la dirección del hotel
Dear Gerardo, Thank you for staying with us and sharing your feedback with us. While we are pleased that you enjoyed a reasonable stay with us, we are sorry that you don’t seem to have had the fantastic experience that the vast majority of our guests do. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. Thank you for taking the time to rate your stay.Best Regards, Days InnCustomer Care Team
por un viajero real
Short trip
Publicado el 4 ago. 2023 en HotelsIt was a short trip, but this hotel eis a good option, close to the hartsfiel aiport
Comentario de la dirección del hotel
7 ago. 2023 por Customer Care Team, la dirección del hotel
Dear Pablo, thank you for your recent stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be a convenient option for your short trip, especially due to its proximity to Hartsfield Airport. We're glad you had a positive experience during your stay, and we hope you found our facilities and services to be comfortable and accommodating. If you have any further comments or suggestions on how we can improve your experience, please feel free to let us know. Thank you again for choosing to stay with us. We look forward to welcoming you back in the future, should your travels bring you to the area.Best Regards, Days InnCustomer Care Team
por un viajero real
Publicado el 29 jun. 2023
Todo muy bien
Comentario de la dirección del hotel
29 jun. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,It is really heartwarming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. Our Team is looking forward to serving you again on your future travels.
por un viajero real
Publicado el 29 may. 2023
Todo muy rápido y tranquilo
Comentario de la dirección del hotel
30 may. 2023 por Sophia CSR, la dirección del hotel
Dear Guest,Thank you for your 5-star review! We're delighted to hear that everything was fast and calm during your experience. Your satisfaction is our priority. Our Team always welcomes our guest's ideas and suggestions. We assure you the best of our services at all times.
