- Aspectos negativos: Limpieza y servicios
I am absolutely dissatisfied with my stay at Sonesta ES Perimeter Center East! It’s like two different worlds from the pictures you see online versus what you get in person. The front desk wasn’t friendly and welcoming. Then we were given a room next door to someone him who was living in the property and they were sitting on the stairs smoking weed like this was just normal. After opening the door we were greeted by two bugs, which seemed to be roaches. So after killing the bugs I was on the fence about staying, but after carrying all my luggage upstairs I decided to stay. So I unpacked and when I went to lay down I pulled the covers back and there were 2 more of these roach like bugs underneath the covers in the middle of the bed. I was no longer on the fence about staying and I called the office to get another room. She asked me do I want another room or did I just kill the bugs. I was completely disgusted with this property but it was 3 am and I wouldn’t be able to check-in anywhere else at this time. So I had to take another room. This new room seemed nice but the only issue was when we went to use the sofa bed it had old dirty towels and covers in the sofa bed. Also had a red stain who’s seemed to be blood. So we decided against our guest staying the night and had to buy them a room. This was THE WORST hotel experience I’ve ever had and I travel 3 to 4 time a month. I wouldn’t ever recommend staying here. Also the room service took a day to bring new bedding!