Calificación basada en 31 comentarios contrastados
4,1 Limpieza de la habitación
4,0 Servicio y personal
3,9 Comodidad de la habitación
3,7 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 9 ago. 2021
O melhor aspecto foi a amplitude e disposição do quarto, com varanda e vista para a Marina de Angra. Alojamo-nos apenas 1 noite, pelo que não foi possível utilizar outros serviços além do peq. almoço, que era diversificado e servido em espaço amplo (restaurante). Aconselhamos e voltaríamos numa próxima visita a Angra.
por un viajero real
Publicado el 31 mar. 2024
Great location. Great helpful staff, but it’s definitely not a 5 star hotel, breakfast food was cold, which I didn’t like.
por un viajero real
Publicado el 9 nov. 2023
Breakfast was great verities.
One thing that I was very disappointed with, was the gym equipment did not work,
por un viajero real
Publicado el 21 oct. 2023
por un viajero real
Publicado el 16 oct. 2023
Hotel is amazing.
por un viajero real desde TAIPA
Publicado el 11 oct. 2023
Noisy due to the construction at the marina and not too helpful neither friendly staff.
por un viajero real
Publicado el 28 ago. 2023
Je recommanderais l’hôtel à tout le monde! Si je retournes à Terceira, ceci restera mon hôtel. Personnel plus que gentil et que dire de la vue!
Comentario de la dirección del hotel
28 ago. 2023 por Clarisse Soveta , la dirección del hotel
Nous sommes heureux que vous ayez apprécié votre séjour dans notre hôtel. Nous serons ravis de vous accueillir à nouveau.
por un viajero real
Publicado el 22 ago. 2023
THIS IS NOT A 5-STAR HOTEL!
When my husband and I arrived at the hotel the lobby was deserted. There was no doorman or bellman to greet and help with our luggage. The huge lobby with worn-out furniture was empty. There was no one at the front desk. Behind the front desk was a board that was taped up. Clearly, these were all uncharacteristic of a 5-star hotel. This is a one-star compared to the 5-star and 4-star hotels we stayed at on another Azores island, Sao Miguel. I thought the taxi dropped us off at the wrong hotel.
A few minutes later, a lady came behind the front desk. She was not dressed in professional attire like what you normally see in nice hotels. To our disappointment, she confirmed that we were at the right hotel. Our room was not ready, and she asked us to bring our luggage ourselves to the storage room, which was dirty and smelly. My husband and I were disappointed with what we had seen so far and were quite nervous about the condition of our room.
The room turned out quite spacious albeit sparse and dated furniture. We were at least relieved that it was clean and had no smell. However, many things malfunctioned - the A/C, toilet flush, coffee machine. We complained about the AC to the front desk. He was not surprised as he said it was a usual occurrence. He said the hotel was full and could not transfer us to another room. He promised to send a fan while he schedules a technician to come. Neither came. Thankfully, the temperature cooled down
por un viajero real
Publicado el 12 ago. 2023
It’s very central, spacious, clean, the breakfast was very good and the the stuff was friendly.
por un viajero real
Publicado el 8 ago. 2023 en Hotels
