Calificación basada en 75 comentarios contrastados

4,6 sobre 5
4,8 Limpieza de la habitación
4,6 Servicio y personal
4,7 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
5 de 5
por un viajero real

Publicado el 6 may. 2023
El hotel está muy bien, excelente decoración, instalaciones nuevas, limpieza y buena comida. Totalmente recomendable.
Comentario de la dirección del hotel
17 may. 2023 por Issam Ajouz - General Manager, la dirección del hotel
Dear Juan,We are truly heartened to receive your generous review. Thank you for letting us know how much you enjoyed the hotel's decoration, new facilities, cleanliness and the food, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,
4 de 5
por un viajero real

Publicado el 4 abr. 2023
❤️
Comentario de la dirección del hotel
12 abr. 2023 por Issam Ajouz General Manager, la dirección del hotel
Dear Mr Jassim,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back soon.
5 de 5
por un viajero real desde Tampa

Publicado el 19 abr. 2024
The location it's very convenient 5min from the downtown.
Comentario de la dirección del hotel
21 abr. 2024 por Issam Ajouz, la dirección del hotel
Dear Mr. WilliamThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman
5 de 5
por un viajero real desde fort wayne

Publicado el 4 abr. 2024
Clean smiley faces good food and location.
Comentario de la dirección del hotel
8 abr. 2024 por Issam Ajouz, la dirección del hotel
Dear Ms. LamisThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman
2 de 5
por un viajero real desde Marina DL Rey

Publicado el 30 mar. 2024
Front desk staff needs attention. Clear discrepancies among staff. Some are good others are terrible
Comentario de la dirección del hotel
31 mar. 2024 por Timor Shishani, la dirección del hotel
Dear Mr. KhaledThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.I would like to apologize for the incidents you have encountered during your stay and for the discomfort we have caused as a result. Our aim is to exceed guest expectations and we are sorry to have failed on this occasion. I had the pleasure of speaking to you and taking care of the rest of your stay and I hope that you will choose Hilton Amman again to provide me with the chance of taking care of your stay personally. In the meantime, if I can be of any assistance, please do not hesitate to contact me.Timor ShishaniFront Office Manager Hilton Amman
5 de 5
por un viajero real

Publicado el 20 ene. 2024
Comentario de la dirección del hotel
21 ene. 2024 por Issam Ajouz, la dirección del hotel
Dear Mr. LaythThank you very much for choosing to stay at the Hilton Amman and for taking the time to complete this Expedia Review. We greatly appreciate feedback from our guests and constantly strive to achieve the highest quality standards.We thank you for your comments about the team, we are delighted to know that the team effort has made your experience memorable, for us this is a great mission accomplished. Issam AjouzGeneral ManagerHilton Amman
5 de 5
por un viajero real

Publicado el 19 ene. 2024
I was really impressed by this lovely hotel and their staff. They went out of their way to make our stay comfortable. We especially liked the staff at breakfast Rami and Ziad and their team. Thank you
Comentario de la dirección del hotel
20 ene. 2024 por Sara Alsyoof , la dirección del hotel
Dera Ms.Nudrat,Greetings from Hilton Amman. we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara
5 de 5
por un viajero real

Publicado el 19 ene. 2024
Comentario de la dirección del hotel
20 ene. 2024 por Sara Alsyoof , la dirección del hotel
Dera Mr. Halit, Greetings from Hilton Amman, we are truly heartened to receive your positive review about the hotel service in general and my colleagues' outstanding and thank you for letting us know how much you enjoyed it. We look forward to having you with us again soon.Kind Regards,sara
5 de 5
por un viajero real

Publicado el 11 ene. 2024
Comentario de la dirección del hotel
13 ene. 2024 por Sara Alsyoof , la dirección del hotel
Dear Mr. Halit, We have really appreciated the time you have spent to share with us all about your appreciation towards the whole team; The team is extremely happy that their hard work paid off...We look forward to having you with us again soon.Kind Regards,Sara
4 de 5
por un viajero real

Publicado el 11 ene. 2024
Comentario de la dirección del hotel
12 ene. 2024 por Sara Alsyoof , la dirección del hotel
Dear Mr. Salem,Greetings from Hilton Amman. Thank you for taking the time to share your experience about your recent stay at our hotel. The entire team looks forward to the pleasure of welcoming you back to Hilton Amman very soon.Sara Guest Relations Supervisor