Calificación basada en 256 comentarios contrastados
3,7 Limpieza de la habitación
3,5 Servicio y personal
3,6 Comodidad de la habitación
3,5 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 20 mar. 2024
I recently stayed at the Radisson Blu in Udaipur, and unfortunately, my experience was far from the luxury promised. The hotel’s overall appearance was decaying and neglected, with dirty floors and dated decor. The in-room technology, including phones and key cards, was antiquated to the point of frustration—I had to visit the reception twice just to get my key card working.
While my room boasted a pleasing view, the bathroom was a letdown. It was poorly maintained and emitted a persistent, unpleasant odor. One of the most disappointing aspects was the art. Advertised as elegant and classy, the artwork was merely pixelated prints, lacking any authenticity.
The hotel certainly has potential, but it’s overshadowed by these glaring issues. The attention to detail that one expects from a luxury hotel was sorely missing. Regrettably, I cannot recommend this hotel, and I won’t consider staying here again.
Also, the bathroom was full with flies and it smelled super bad!
Comentario de la dirección del hotel
21 mar. 2024 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear Luis,Thank you for taking the time to share your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay at Radisson Blu Udaipur Palace Resort & Spa. Your valuable comments regarding the condition of the hotel, in-room technology, bathroom maintenance, and artwork have been duly noted. We will address these areas with immediate effect to enhance the overall guest experience. Your feedback is truly appreciated, and we hope to regain your trust in the future.Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPANear Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan, 313001 (India)
por un viajero real
Publicado el 7 abr. 2024
Other than the staff and service, everything else about the property was pretty average 3-4*. The breakfast area was cramped with guests which could have been better managed on busy days. At the time of checkout, hotel failed to flag me that I had already paid via Expedia but they still took the payment off me!!
Comentario de la dirección del hotel
8 abr. 2024 por Gaurav Rege, la dirección del hotel
Dear Mr. Roopesh,Thank you for your kind feedback, It sounds like your experience at the property was mixed, with some aspects meeting your expectations and others falling short. Cramped breakfast areas and issues with payment processing can indeed detract from the overall guest experience.Best RegardsGaurav regeGeneral ManagerRADISSON BLU PALACE RESORT AND SPA
por un viajero real
Publicado el 20 mar. 2024
Comentario de la dirección del hotel
21 mar. 2024 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear Mr. Amrity,Your 6-star review is truly special. We're dedicated to maintaining this high standard and look forward to serving you again.Best RegardsGaurav regeGeneral managerRADISSON BLU PALACE RESORT AND SPA
por un viajero real
Publicado el 26 feb. 2024
Comentario de la dirección del hotel
2 mar. 2024 por Gaurav Rege, la dirección del hotel
Dear Guest,Thank you for sharing your feedback! We are glad to hear that you had a great stay with us. We apologize for any inconvenience caused by the external events during your visit. We appreciate your suggestion about hosting separate events in the future. Looking forward to welcoming you back for a truly enjoyable experience next time.Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPANear Fateh Sagar Lake, Ambamata, Udaipur, Rajasthan, 313001 (India)
por un viajero real
Publicado el 22 feb. 2024
Comentario de la dirección del hotel
24 feb. 2024 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear ShilpaIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA
por un viajero real
Publicado el 15 ene. 2024
Comentario de la dirección del hotel
18 ene. 2024 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear RonitIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA
por un viajero real
Publicado el 12 ene. 2024
Comentario de la dirección del hotel
18 ene. 2024 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear DishankIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA
por un viajero real
Publicado el 27 dic. 2023
Comentario de la dirección del hotel
28 dic. 2023 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear DeepikaIt was a pleasure to have you stay at The Radisson Blu Places, Resorts and Spa and I thank you for sharing wonderful review on this forum.We are delighted to know that you received endearing service throughout your stay. The team is truly glad to have been able to create some lasting memories. We are grateful for your kind words of appreciation for our safety measures, food and the team.Our service philosophy encourages us to deliver efficient and personalized service to all our guests. The team takes personal pride in delivering warm, intuitive and genuine service for all our guests - it is such a delight to know that you were impressed with our service delivery.Thank you very much for taking your time to share your experience. More memories and unforgettable experiences await you. We do look forward to warmly welcoming you back.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA
por un viajero real
Publicado el 23 dic. 2023
Overall not worth for the price
Comentario de la dirección del hotel
28 dic. 2023 por Hitesh Luthra, la dirección del hotel
Dear Guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience caused during your stay.We appreciate your honest assessment of our facilities and services. Please be assured that your concerns regarding room cleanliness, room service efficiency, and the travel desk experience are being addressed with the respective teams to ensure improvements are made.We understand the importance of a seamless and enjoyable stay, and we apologize for falling short in delivering this to you. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.Kind regards,Hitesh LuthraDirector of Rooms
por un viajero real
Publicado el 8 dic. 2023 en Hotels
Comentario de la dirección del hotel
20 dic. 2023 por Radisson Blu Udaipur Palace Resort & Spa, la dirección del hotel
Dear BayThank you for your feedback! We value your insights and are committed to continuous improvement. We apologize for any shortcomings and would appreciate the opportunity to discuss your concerns further. Please DM us your contact details, and our team will reach out to address your experience.Best Regards,Gaurav RegeGeneral ManagerRADISSON BLU UDAIPUR PALACE RESORT AND SPA
