Calificación basada en 1.004 comentarios contrastados
4,7 Limpieza de la habitación
4,6 Servicio y personal
4,6 Comodidad de la habitación
4,6 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 7 ene. 2024 en Hotels
Comentario de la dirección del hotel
9 feb. 2024 por Nathalie , la dirección del hotel
Many thanks Regards
por un viajero real
Publicado el 29 dic. 2023
Comentario de la dirección del hotel
9 feb. 2024 por Nathalie , la dirección del hotel
Dear Jose I will be glad to know the problem you encountered during your stay Do not hesitate to send a mail to the receptionRegards
por un viajero real
Publicado el 25 jul. 2023
Comentario de la dirección del hotel
21 ago. 2023 por guest relation manager, la dirección del hotel
Thank you for your review. We hope to welcome you in the future
por un viajero real
Publicado el 26 may. 2023 en Hotels
Comentario de la dirección del hotel
5 jun. 2023 por guest relation manager , la dirección del hotel
Thank you for your valuable feedback. We regret that we could not meet your expectations.
por un viajero real
Publicado el 25 sept. 2022 en Hotels
Comentario de la dirección del hotel
27 sept. 2022 por La Clef Louvre , la dirección del hotel
We are glad that you had an enjoyable stay. Thank you for sharing your experience and we look forward to welcoming you again.
por un viajero real
Publicado el 13 nov. 2021
por un viajero real
Publicado el 22 mar. 2020
por un viajero real
Publicado el 6 oct. 2019
Comentario de la dirección del hotel
22 oct. 2019 por Marie, la dirección del hotel
Dear guest,
Thank you for this excellent rate!
We look forward to welcome you again to our property.
With best regards
por un viajero real
Publicado el 31 jul. 2019
The ladies in the front reception were excellent, very kind and Helpful, the lady that is at the breakfast space was very rude and mad because we got there 5 min before closing the breakfast time, she said that they only pay her until 11am am that she couldn’t give us spoons or helps us anymore. The AC wasn’t working for one night, it was really hot we nearly slept, but the worst part of all was that my makeup bag and glasses disappeared from the room, and no one had an answer.
Comentario de la dirección del hotel
5 ago. 2019 por Marie, la dirección del hotel
Dear guest,
First of all thank you for sharing your feedback, our guests' comments are very important to us and help us improve our quality service.
I would like to apologize on behalf of the whole team for the incidents you encountered. Please note that the poor service you received at breakfast is not representative of our standards and cannot be tolerated. Please be assured that we took measures in order to prevent this situation from happening again. Despite this incident, I am happy you enjoyed our receptionists's excellent service.
We still remain at your entire disposal and we hope to have the opportunity to welcome you again, for a more positive experience.
With best regards
por un viajero real
Excelente hotel
Publicado el 15 jun. 2019 en HotelsExcelente servicio de todo el personal. Cuidan hasta el último detalle. Me encanto!! Volvería a hospedarme en el sin dudarlo
Comentario de la dirección del hotel
18 jun. 2019 por Marie, la dirección del hotel
Dear Norma,
Thank you very much for your kind review! Muchas gracias!
We are very happy you enjoyed your stay with us.
We are looking forward to welcoming you again soon at La Clef Louvre.
With best regards
