Calificación basada en 991 comentarios contrastados
4,4 Limpieza de la habitación
4,2 Servicio y personal
4,5 Comodidad de la habitación
4,3 Estado general del hotel
Opiniones contrastadas de Expedia
por un viajero real
Publicado el 24 mar. 2024
No lo recomiendo a nadie.
Comentario de la dirección del hotel
25 mar. 2024 por Manager Front Office, la dirección del hotel
Hello Araceli, It is disappointing to learn we did not live up to our typical standards. You deserved a comfortable and rejuvenating visit, so we are sincerely sorry we did not deliver this for you. Please consider giving us another opportunity to provide you with the exceptional experience you deserve.Sincerely, Harrison Rose,Manager Front Office
por un viajero real
Publicado el 6 ene. 2024
Comentario de la dirección del hotel
8 ene. 2024 por Sandra Cohen, la dirección del hotel
Thank you for choosing W Miami. Your positive feedback is greatly appreciated. We look forward to the opportunity to host you again very soon!
por un viajero real
Publicado el 28 dic. 2023
La verdad muy limpio los cuartos
Comentario de la dirección del hotel
29 dic. 2023 por Senior Operations Manager , la dirección del hotel
Hello Yamilet, Thank you for sharing your experience with other travelers. We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our Style Department. Thank you for taking time out of your day to recognize our efforts. We hope you choose W Miami any time your travels bring you back this way.Sincerely, Wendy FlamencoSenior Operations Manager
por un viajero real
Publicado el 4 ago. 2023
I was asked for a compulsory payment of USD 20 per person per day in advance for cost that I could have during my time there. Even if I didn´t spend I was charged. This is clearly a hidden cost that is not acceptable.
All the other things are really benchmark. the attention from the people working there, including the people in the restaurant are in the highest level possible. Congratulations.
Comentario de la dirección del hotel
4 ago. 2023 por General Manager, la dirección del hotel
Hello Joshua, Thank you for being our guest at W Miami and for taking the time to write your review. We appreciate all of your feedback, the positive as well as the things that would have enhanced your experience. We regret your dissatisfaction with our destination fee. These fees are listed on our website, and we will share your comments appropriately. We hope to have another chance to accommodate you in the future. Sincerely,Gonzalo Maggi BescosGeneral Manager
por un viajero real
Publicado el 26 sept. 2022
Comentario de la dirección del hotel
26 dic. 2022 por Market General Manager, la dirección del hotel
Hello Diana, Thank you for choosing W Miami and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Winfred VanVorkum,Market General Manager
por un viajero real
Publicado el 17 sept. 2022
Comentario de la dirección del hotel
18 dic. 2022 por Market General Manager, la dirección del hotel
Hello Antonio, We are glad you enjoyed your time at W Miami. Thank you for your kind rating, and we look forward to your next visit.Sincerely,Winfred VanVorkum,Market General Manager
por un viajero real
Publicado el 31 jul. 2022 en Hotels
Comentario de la dirección del hotel
1 ago. 2022 por Hotel Manager, la dirección del hotel
Hello Ursula, thank you for your terrific rating of W Miami. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.
Sincerely,
Nanyce Childress,
Hotel Manager
por un viajero real
Publicado el 27 mar. 2022
Excelente solo precio elevado
Comentario de la dirección del hotel
30 mar. 2022 por Hotel Manager, la dirección del hotel
Hello Ricardo, thank you for the outstanding rating for W Miami. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you had an unforgettable stay. Stop by again soon; we will be looking forward to it!
Sincerely,
Nanyce Childress,
Hotel Manager
por un viajero real desde ZAPOPAN
Publicado el 16 feb. 2022
TODO MUY BIEN
Comentario de la dirección del hotel
17 feb. 2022 por General Manager, la dirección del hotel
Hello Francisco, thank you for the outstanding rating for W Miami. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay. Stop by again soon; we will be looking forward to it!
Sincerely,
Nanyce Childress,
General Manager
por un viajero real
Publicado el 5 jun. 2021
Demasiado caro para lo q es
Comentario de la dirección del hotel
6 jun. 2021 por Hotel Management, la dirección del hotel
Hello Valued Guest,
Thank you for your review. We were pleased you enjoyed your overall stay, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. We truly value your feedback, and we hope to have another opportunity to welcome you back to our hotel.
Gregory A. Polino
Market General Manager
W Miami
